Check What You
Could Be Owed

We help consumers understand whether they may have a claim and, where appropriate, connect them with specialist regulated professionals who can help.

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No Win No Fee
FCA Regulated Partners
2 Minute Check
Trusted Service
Proven track record

Trusted service - experienced in securing refunds for 1000s of customers.

Eligibility confirmed
No upfront costs
Specialist partner assigned
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FCA RegulatedTrusted Partners
Our Promise

No Win. No Fee.
That's Our Guarantee.

No Win, No Fee: If your claim is unsuccessful, you won't pay us a success fee. If your claim is successful, our fee will be a percentage of the redress recovered, subject to FCA fee caps. Our fees range from 18% to 36% (including VAT) depending on the amount of redress awarded. Cancellation terms also apply.

You do not need to use a claims management company to make a complaint. You can complain yourself directly to the relevant business and, where applicable, refer your complaint to the Financial Ombudsman Service free of charge.

See our Fees & Charges page for full details.

  • Zero upfront costs or hidden charges
  • Only pay a success fee if your claim succeeds
  • Fee agreements explained clearly, in writing
  • Regulated specialist partners only
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No Win, No Fee

You only pay a success fee if we win your case. Full stop.

Redress Recovered

We help identify potential routes to redress and, where appropriate, connect you with our specialist regulated professionals.

Expert Partners

We work with accredited, specialist claims handlers.

Safe & Secure

Your data is protected under GDPR and ICO rules.

Simple Process

How It Works

From first check to final outcome, our streamlined process handles everything for you.

01

Check Eligibility

Answer a few quick questions to see if you have a valid claim in under 2 minutes.

02

We Review Your Details

Our team checks the information you've provided and identifies the right regulated specialist for your case.

03

You're Connected to a Specialist

We refer you to a regulated specialist who assesses your case and manages your claim end-to-end.

04

You Get Paid

If your claim succeeds, you receive your redress. No win means no fee.

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What We Handle

Popular Claim Types

We help consumers identify and pursue claims across multiple categories. Our expert partners specialise in each area.

Available Now

Secured Loan Claims

Mis-sold a secured second charge loan? Unaffordable lending, poor advice or hidden fees could mean you're owed a refund.

No Win No Fee · Free eligibility check
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Available Now

Scam & Fraud Claims

Lost money to a scam? We help pursue recovery from your bank, even after a previous refusal.

No Win No Fee · Free eligibility check
Start Claim
Available Now

Mis-Sold Finance Claims

Given a loan, credit card or catalogue account you couldn't afford? You could be owed a refund plus interest.

No Win No Fee · Free eligibility check
Start Claim
Why Choose Us

Real People.
Real Results.

We're not a traditional law firm. We're a modern consumer redress platform built to make claims fast, simple, and completely transparent.

Fast & Frictionless

Check eligibility in 2 minutes. No lengthy forms, no endless calls.

Fully Regulated

ClaimPals is authorised and regulated by the Financial Conduct Authority for the claims management activities within its regulatory permissions.

Total Transparency

We explain fees clearly upfront. No surprises, no hidden deductions.

Consumer First

Everything we do is designed around getting you the best outcome.

Not sure if you have a claim?
No problem. We can still help.

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Got Questions?

Frequently Asked Questions

No Win No Fee means you only pay a success fee if your claim is successful. If your claim is unsuccessful, you pay nothing. This ensures everyone has access to redress regardless of their financial situation.

Timescales vary depending on the claim type and complexity. Straightforward claims can settle in as little as 8 to 12 weeks. If a claim needs to be escalated to the Financial Ombudsman Service, it can take a further 6 to 12 months. We'll give you a realistic timeline at the outset.

It depends entirely on the details of your case. We'll give you an estimated range once we've assessed your claim. There's no charge and no obligation for this initial check.

Absolutely. We are registered with the Information Commissioner's Office (ICO) and operate in full compliance with UK GDPR. Your data is encrypted, never sold to third parties, and only shared with regulated partners handling your claim.

That's exactly why we exist. Our free eligibility checker takes under 2 minutes to complete. We'll assess your situation and let you know whether you have a viable claim, with no obligation to proceed.

How far back you can claim depends on the type of claim and the circumstances. Our eligibility check will ask questions relevant to your claim type.

The Claims Experts Ltd have won compensation for thousands of customers, in both cash and debt write offs totaling over £25 million.

You do not need to use a claims management company to make a complaint. You can complain yourself directly to the relevant business and, where applicable, refer your complaint to the Financial Ombudsman Service free of charge.
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